All class cancellations must preferably be made via Mindbody online booking system or via the Coastal Pilates Boutique mobile app. Classes must be cancelled at least 24 hours before the class starts to avoid forfeiting your class. We understand that unforeseen circumstances may arise, however, we need to enforce a consistent and fair cancellation policy for all clients.
If you do not attend a booked class and do not cancel the class via MINDBODY, whether it is late or an early cancellation, it. Is considered a No Show. You will forfeit the class and it will be deducted from your package/account.
Cancellation of a class by Coastal Pilates Boutique – unfortunately from time to time we may be unable to provide a class. If this occurs, we will notify you via email, and/or SMS as soon as possible. To the extent permitted by law, we will not be liable to pay any compensation.