Studio Cancellation Policy

Studio Cancellation Policy

All class cancellations must preferably be made via Mindbody online booking system or via the Coastal Pilates Boutique mobile app. Classes must be cancelled at least 24 hours before the class starts to avoid forfeiting your class. We understand that unforeseen circumstances may arise, however, we need to enforce a consistent and fair cancellation policy for all clients.

Group Class Cancellations

  • Cancellations made within the 24 hours will be considered a Late Cancellation and will incur a $15 cancellation fee from your package/account.
  • Cancellations made before the 24 hours will be considered an Early Cancellation and no fee will be incurred.

Private Class Cancellations

  • Cancellations made within the 24 hours will be considered a Late Cancellation and you forfeit that class and it will be deducted from your package/account.
  • Cancellations made before the 24 hours will be considered an Early Cancellation and no fee will be incurred.

If you do not attend a booked class and do not cancel the class via MINDBODY, whether it is late or an early cancellation, it. Is considered a No Show. You will forfeit the class and it will be deducted from your package/account.

Cancellation of a class by Coastal Pilates Boutique – unfortunately from time to time we may be unable to provide a class. If this occurs, we will notify you via email, and/or SMS as soon as possible. To the extent permitted by law, we will not be liable to pay any compensation.